Rest of NZ Alert Level 1 – We have strong infection control policies for Alert Level  1 and 2, our clinics are safe.  We are able to see you for both face to face appointments, and are able to provide services via telehealth. We have implemented a range of best practice COVID-Safe protocols across our clinics and our community teams to reduce any risk of exposure or further spread.  So under Alert Level 1 and 2, we are able to see you in person in the clinic with extra protocols, at your home, or through telehealth. If you need to be seen in person, please make sure that you let us know if:

a. You have travelled to New Zealand from another country in the past 14 days

b. You are a confirmed or probable case of COVID-19, and have not recovered

c. You are being tested for COVID-19 and are awaiting the result

d. You have been in close contact with a confirmed or probable case of COVID-19, or with someone that is being tested for COVID-19 in the past 14 days

e. You have cold or flu type symptoms e.g. cough, fever, sneezy/runny nose, shortness of breath, sore throat, or loss of sense of smell

f. you have been advised to self-isolate for any other reason

g. you live with someone that is self-isolating for any reason, or is sick with any of the above cold/flu symptoms

h. You have been in touch with international travellers, including border/immigration or managed isolation/quarantine staff.

If you are considered in the vulnerable category, (e.g. you are immunocompromised, pregnant, 70+ or have underlying health conditions) we can still look after your needs. This may involve in-clinic or home appointments with extra precautions (including the use of PPE) or with a telehealth session following conversation with you about your needs.  We will work with you to find what sits well with you to ensure you can access the care you need whilst minimising any risk to your health.

We would like to thank our clients for their support, and look forward in helping you in your wellbeing journey. To make a booking click here.