National Service Manager – Pain Management & Corporate Health Services

  • Drive quality and performance of our Pain Management, Corporate Health and other Rehabilitation Services
  • Provide leadership and service management functions to support achievement of high quality outcomes and service performance
  • Provide and facilitate training initiatives to increase the capability and clinical skill development of a North Island Wide multi-disciplinary team of health professionals
  • Provide clinical governance and expertise in pain management
  • Contribute to service design, strategic initiatives and relationship management with key stakeholders.

Here at Proactive, we’re always looking to shake things up a little, and see how we can provide better quality services, better outcomes and a better patient experience. We’re committed to remaining at the forefront of our industry by building on our already solid foundation of expertise.

We provide a range of integrated health, wellbeing and rehabilitation services to ACC, MSD, DHB’s, Private Hospitals and other corporate organisations. We pride ourselves on providing services that are bespoke, holistic and delivered with understanding and expertise. Our goal is to provide our clients with a service that is transformational in nature – meaning that client experience is of utmost importance to us.

The opportunity:

As a National Service Manager – you’ll be focused on driving the performance of a range of rehabilitation services, with responsibility of our Pain Management and Corporate Health Services. You will be involved in developing, executing and then sustaining initiatives to improve service quality and performance, and will champion integrated and patient-focused care through continuous improvement initiatives.

Your role will include evaluation and analysis of performance and quality data, management of compliance requirements and provider benchmarking and training. You will work closely and partner with the other National Managers, Regional Managers and COO to achieve service goals, improvement and achievement of critical success KPIs.

You will play a key role in the management of service delivery teams partnering with Regional Managers and COO across the North Island, promoting a culture of continuous learning, and leading Pain Management Competency training across our multidisciplinary rehabilitation providers to ensure we have high performing teams

This is a highly collaborative and influential role, where you’ll develop strong relationships at all levels, both internally and amongst the wider health industry.  Everything you do will be reflective of our mission to provide integrated and transformative health services.

Who are we looking for?

  • Highly experienced clinician with demonstrated leadership experience
  • Natural relationship builder, able to influence and gain credibility with stakeholders at all levels
  • Knowledgeable across a range of services, with expertise in Pain Management
  • An out of the box thinker who brings a growth mindset
  • Ability to contribute to service design and development
  • Project management experience and the ability to analyse data to build highly effective improvement plans to continually improve on service outcomes
  • Highly collaborative and prepared to get their hands dirty as well as work strategically

As we continue to grow and evolve, so too will this role – If you love variety and challenge, to be one step ahead of the field and the opportunity to take on a strategic leadership role- this is for you.


For a confidential discussion, please call Kate Triplow on 022 6933 647 or email

To apply- please complete the form below:


If applying from outside of New Zealand:

©2018 Proactive  | Built by Cluster Creative

Log in with your credentials

Forgot your details?