About us

We believe that for people to perform at their optimum or recover from an injury; we need to focus on each individual as a whole. We use the Four Corners of Health to deliver a truly holistic approach to Transformative Rehabilitation. This identifies and delivers the best pathway to well-being tailored specifically to the patient, so they enjoy the freedom to participate fully and live successfully. Proactive is a passionate company that loves guiding people to achieve their health goals.

Our journey

Proactive was founded in 1999 by Brendon Tod and Rebekah Whittfield on the premise that injury treatment and rehabilitation in New Zealand could be done a whole lot better than it was. We envisaged providing a recovery service to Kiwis that considered the whole person, not just the injury. We wanted to offer Kiwis a recovery pathway that would take them all the way from the set-back of the injury, to return to activities that were important to them; and that offered them the opportunity to prevent future injury or improve their overall wellbeing.

21 Years later and we are truly there. We provide a range of recovery and wellbeing services to Kiwis of all walks of life across New Zealand. We have one of New Zealand’s largest teams of Physiotherapists, Occupational Therapists, Medical Specialists, Psychologists, Exercise Physiologists, Nurses and Vocational Consultants. So, whether your setback is due to a physical injury, a concussion, persistent pain or ongoing fatigue; we have the experience, the expertise and the services that will help you to get back on your feet, and to thrive.

Our purpose

For individuals:

Our purpose is to help our clients achieve or improve Well-being – whatever that means to them.

We believe that for people to perform at their optimum, or recover from an injury; we need to focus on each individual as a whole. We use a truly holistic approach to Transformative Rehabilitation. This identifies and delivers the best pathway to well-being tailored specifically to the patient so they enjoy the freedom to participate fully and live successfully. Proactive is a passionate company that loves guiding people to achieve their health goals.

For workplaces:

Proactive is a passionate company in the business of wellbeing. Our mission is to enable organisations to optimise the health and wellbeing of their workforce, leading to improved wellbeing, engagement, productivity, and reduced injury and illness rates.

Our vision

Changing the face of Kiwi Health and Wellness Services by building a national healthcare brand denoting quality customer care and outcomes with an end to end spectrum of services and innovative health solutions, never seen before in NZ.

Our values

We engage clients and anyone that we are working with in a way that is understanding, natural, and proactive. We work hard to “get” people and where they’re coming from, to work with them in a way that matches their learning style, and that we actively take the steps to make sure that people’s needs are met.

Service values

We provide a service that is bespoke, holistic and expert in nature. This means that we tailor our service to meet an individuals needs, we take an all-encompassing approach to work with the “whole” person and we make sure that our clients have access to the expertise they need.

Our approach

We understand that this can never be a one path fits all approach. So we strive to really get your needs, and to provide expert and holistic rehabilitation services that meet those needs. Our approach integrates the best of physical treatment and rehabilitation, with lifestyle advice and coaching to help you to adopt a mindset that challenges your status quo with a view to overcome the obstacles that you are faced with.

But we also get that its not just about the service that we provide. It is also about how we engage and involve you in the process. Our team are trained to help you to understand your injury, the recovery process, and the importance of what you eat, how you move, sleep and your mindset in helping you to recover and to thrive. We engage you in the process in a way that is natural, without getting hung up on medical language, and we make sure that we are proactive – we consider all of the options that will help you to recover safer, faster and more completely.

Our commitment to equity

Proactive helps more than 50,000 Kiwis to get back on their feet every year. We get that New Zealand is diverse and made up of people from all walks of life. With this in mind we strive to provide a service that is accessible to all. When embarking on a journey with Proactive, you can expect to be working with an organisation that is Powhiri (open and welcoming), Pono (provided with openness and transparency), connected to your community (whakapapa) and acknowledges the importance of your spiritual beliefs (wairua). Our service delivery is bespoke and wrapped around your needs.

Four Corners of Health

At Proactive, we focus on our Four Corners of Health approach to underpin the way in which we with the people in our care. Our Four Corners of Health approach focuses on Function (physical activity) Mindset, Nutrition (what we eat), and Sleep form the foundation of our health.

This is relevant whether we are recovering from illness, from injury, working to improve our wellbeing or striving to become the best version of ourselves.

Our Four Corners of Health approach means we work with you to build the knowledge and insight needed to improve your wellbeing, you will have a platform from which to thrive.

Four Corners of Health

Our Group

Proactive is proud to be part of Evolution Healthcare, a leading provider of healthcare services in New Zealand and Australia.

Evolution Healthcare is a leading provider of private healthcare services in Aotearoa, New Zealand, and Australia. The Group strives to provide continuing excellence in the health and wellbeing of the people in their care through the end-to-end care provided across their services. Over 1,300 employees provide care for patients and clients across New Zealand and Sydney, Australia through specialised services of maternity, surgical, oncological, physiotherapy, rehabilitation, workplace health, and mental health.